A flooded basement doesn't wait for business hours, and neither do we. Aqua Guard Water Damage keeps trucks staged around Exeter so a licensed technician can be pulling standing water within the hour, not scheduling you for next Tuesday.
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Our Exeter technicians hold IICRC water restoration certifications and carry that training into every job, from a Category 1 clean-water leak to a Category 3 sewage backup. We're not a call center routing you to a random subcontractor; we're the crew that shows up.
Being local to Exeter means our estimators know the going rate for drywall and flooring replacement in your area, so the quote you get reflects your market instead of a national average that never quite matches your invoice.
Beyond the technical certifications, our crews are trained to communicate clearly under pressure, because a homeowner dealing with a flooded home deserves plain answers, not jargon.
A stain that keeps reappearing after you paint over it is a signal, not a coincidence — the moisture source behind the wall hasn't been addressed and needs a moisture meter reading, not a fresh coat of paint. Repainting without finding the source just hides the problem for a few more weeks.
If opening windows and running a fan doesn't clear the smell within a day, the moisture source is still active and needs professional extraction, not just ventilation. A smell that returns after cleaning is a strong sign the moisture is still present.
Carpet that stays damp or squishy days after you last noticed water is holding moisture against the subfloor, which is exactly the condition that lets mold take hold underneath.
An unexplained jump in your water bill is frequently the first sign of a slab leak or a failing supply line long before any visible water appears. Catching it at this stage is far cheaper than waiting for a visible flood.
Bubbling near a window or exterior wall frequently points to a flashing or seal failure letting water into the wall cavity a little at a time.
Any visible mold, even a small patch in a corner or along a baseboard, means conditions behind that surface have supported growth for a while and the moisture source needs to be found, not just the mold wiped away.
We treat Emergency Water Damage as one continuous job rather than a series of handoffs — the crew that extracts the water is accountable for the drying results, and the drying results determine what reconstruction is actually needed.
We prioritize extraction speed above everything else in the first hour, because every additional hour standing water sits raises the odds of secondary damage to subfloors and framing.
Equipment placement isn't guesswork; it's calculated from psychrometric readings taken at the start of the job and adjusted daily as conditions change.
Blackwater jobs get treated with extra caution, since porous materials that touched contaminated water almost always need to be removed rather than dried in place.
Because mold can establish in as little as 48 hours, our drying timeline is built around beating that window rather than treating mold prevention as an afterthought.
Once the structure tests dry, our reconstruction team handles drywall, insulation, flooring, and trim so you're not managing a second contractor after the restoration crew leaves.
We inventory and pack out contents that need to leave the affected area during drying, then coordinate their return once the space is verified dry and repairs are complete.
A real person answers, gathers the details of your water loss, and routes the closest available crew immediately.
The assessment sets the entire plan — skipping it or rushing it is how jobs end up with hidden moisture pockets months later.
Standing water comes out first with truck-mount equipment, then air movers and dehumidifiers go to work based on the psychrometric numbers we recorded.
Once moisture readings confirm the structure is dry, we hand you documentation and move into any needed reconstruction.
We operate under proper licensing and insurance in every market we serve, with documentation available on request.
Local staging means shorter drive times, which matters most in the first hour after a water loss.
We'd rather explain the cost clearly upfront than have that conversation after the job is already underway.
If a drying target isn't met on the first pass, we extend equipment placement at no extra charge until moisture readings confirm the structure is dry.
We'd rather run drying equipment an extra day at our own cost than close out a job with a moisture reading we're not confident in.
That same standard applies whether it's a single flooded bathroom or a full commercial loss — the sign-off criteria don't change based on job size.
Call +1-844-234-5373Whether your address falls in 3833 or one of the neighboring zip codes we cover, the same crew and the same response standard applies.
We track call volume by zip code across Exeter to keep crew staffing matched to where emergencies actually happen most often.
"The team here in Exeter treated our emergency like it actually mattered, not like another ticket in a queue, and the drying documentation they left us was thorough enough to hand straight to our insurer."
James R., Exeter"They caught mold starting behind our drywall before it spread and contained it properly instead of just painting over the problem like a previous contractor did."
Denise M., Exeter"They didn't cut corners on the contaminated water cleanup even though it would have been faster to skip the sanitization step — that mattered to me given we have young kids in the house."
Marcus T., Exeter"The reconstruction crew matched our original flooring almost perfectly after the water damage repair — you'd never know there was a leak."
Priya S., Exeter"We had a slow leak we didn't notice for weeks and the crew found moisture in places we never would have checked using thermal imaging."
Carlos V., Exeter"They minimized business disruption by sectioning off the wet area instead of shutting down the whole space during drying."
Angela F., Exeter"The tech explained exactly which boards needed to come out and which ones tested dry enough to keep, so we didn't pay to replace more than necessary."
Tyrone B., Exeter"Storm runoff got into our crawl space and the smell alone told us something was wrong. The crew found the vapor barrier had failed and fixed the actual cause, not just the symptom."
Wendy K., Exeter
